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Stockton All-America City 1999

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Police Department: 22 E. Market StreetStockton, CA 95202 (209) 937-8377Submit a Question/Request

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You Are Not Alone - Y.A.N.A.
What It Is, and How it Works

You Are Not Alone (Y.A.N.A.) is a telephone-reassurance program maintained by the Stockton Police Department Volunteers In Police Service (VIPS). Y.A.N.A. is designed to provide daily contact with individuals with limited family or community interaction. The program consists of the "Are You OK?" computerized system (a product of Northland Innovation Corporation), a computer, a printer, a speaker, and a telephone.

Each day, at a pre-arranged time, the program automatically dials the participant's phone number. If the participant does not answer after a preset number of call attempts, an ALERT is issued. Once the computer is on ALERT, it prints out complete background information on the participant, including their nearest friend or relative, next of kin, medical history, and their doctor's name and address. A VIPS representative is then dispatched to the participant's residence to check on their well-being.

Participants can include the elderly, latch-key children, handicapped individuals, or persons who are homebound. Contacting these participants on a daily basis helps monitor their well-being and gives them a sense of security.


Program Highlights
  • Automatic dialing at pre-arranged times each day.

  • Calls can be made more than once a day or at different times on different days.

  • Capable of scheduled calling interruptions for vacations and special occasions.

  • Custom/foreign language messages for individuals.

  • No cost to participants.

  • Eases the concern of friends and family who may find it difficult to maintain consistent, reliable contact.

  • A practical, caring service to the community.

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