The City's Utility Billing Customer Service Center can answer account questions and process payments for water, sewer, and stormwater.
To verify your water service provider, use About Your Address.
The California State Water Resources Control Board is administering the California Water and Wastewater Arrearage Payment Program. The Program provides financial relief for residential and commercial water bill accounts that experienced financial hardships due to the COVID-19 pandemic.
In December 2021, the City applied for $1.6 million in Program funds to credit eligible past-due water utility bills within the City’s water service area (not including the California Water Service Area).
In April 2022, the City applied for $2.2 million in funding for overdue residential and commercial wastewater accounts.
According to Program guidelines, qualifying past-due water and/or wastewater utility bills must have accrued during the COVID-19 pandemic relief period established by the State Board between March 4, 2020, and June 15, 2021:
Contact Utility Billing Customer Service for questions, to contest or appeal water bill charges, or to enroll in a payment plan for remaining balances after the Program credit has been applied.
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This City of Stockton web page last reviewed on --- 4/26/2023